Auto Repair Warranty Information
Wilmington Tire & Auto participates in the NAPA AutoCare and TECHNET Professional programs. Nationwide limited warranty support is available for qualifying repairs. Your repair invoice and the applicable program terms determine which coverage applies.
NAPA AutoCare warranty support
The NAPA AutoCare Peace of Mind nationwide limited repair warranty describes coverage for qualifying repairs for 24 months or 24,000 miles, whichever comes first. Coverage is subject to the warranty terms, exclusions and claim requirements. Ask your Wilmington shop whether your repair qualifies and keep your original repair order.
Read the NAPA limited warranty statement (PDF).
TECHNET Professional warranty support
The TECHNET Professional nationwide limited repair warranty describes coverage for qualifying repairs for 24 months or 24,000 miles, whichever comes first. Eligibility, covered repairs, exclusions and the steps for service away from the original shop are governed by the program terms.
View TECHNET warranty information or read the nationwide repair warranty terms (PDF).
How to request warranty help
- Locate your original repair invoice and note your vehicle's current mileage.
- Contact the Wilmington shop that performed the repair. Describe the concern and when it began.
- Follow the applicable warranty program's authorization process before arranging warranty repairs elsewhere. If you are traveling, check the program instructions for its warranty administrator.
A warranty inquiry does not by itself confirm coverage. The shop or warranty administrator will help determine the applicable next steps.
Tires, road hazard and other coverage
Tire manufacturer warranties, tire road-hazard protection and other product coverage have separate terms and may not be included in a repair warranty. Ask your shop for the coverage documents associated with your purchase, including any tread-depth limits, exclusions and claim requirements.
Contact your Wilmington shop
Middle Sound Loop Road
118 Middle Sound Loop Road, Wilmington, NC 28411
(910) 686-0556
Monday–Friday, 7:30 a.m.–5:30 p.m. Closed Saturday and Sunday.
Oleander Drive
6020 Oleander Drive, Wilmington, NC 28403
(910) 769-9960
Monday–Friday, 7:30 a.m.–5:30 p.m.; Saturday, 8 a.m.–4 p.m. Closed Sunday.
This page is a general guide. It does not replace or expand the written warranty terms provided for your repair or purchase.